Customer-Focused Initiatives To Serve Our Partners
2020 and 2021 have been very challenging for all of us. Travel problems, freight issues, sorting out changes, and adapting to those changes while trying to serve everyone involved have kept us all fully engaged.
Spikes in prices have touched every sector of our economy, both B2B and B2C. Monroe Fluid has worked diligently to meet these challenges and we wanted to share some of our initiatives with you.
We are investing in our physical plant to help mitigate increasing costs. Adding additional plant storage and production capacity will help offset some of the fluctuations in our raw material costs. We are aggressively purchasing raw materials to help maintain pricing and ensure inventory is on hand when you place an order.
We are investing in human capital that will help us grow as a company. This will ensure an adequate workforce for new opportunities and to meet our present obligations. A focus on continuous training in good manufacturing practices and on-going safety training will help maintain our ISO 9001 Certified plant. Thus, meet the needs of our customers.
We are striving to reduce our carbon footprint through energy-efficient fixtures in our physical plant, and exploring various packaging options that can be recycled or repurposed. One of the changes you will notice is our use of recycled steel drums. Not only is this a cost savings initiative, but it is also better for the environment since fewer new drums are required. We are considering several other sustainable packaging options for our smaller packages as well.
Our goals are to have the products you need when you order and to keep prices competitive in our changing market. We are committed to providing service and support to our end-user customers and distributors. If you have any concerns or questions, please feel free to contact our CEO, Alan Christodaro at 800-828-6351 or Sales Managers Fred Kane 843-333-7974 and Mark Cignarale at 585-490-6212.